Privacy Policy
Last updated: August 2025
This Privacy Policy describes how Primapost ("we", "us", or "our") collects, uses, stores, and discloses your information when you use our website at primapostapp.com and related services (the "Service").
1. Information We Collect
Personal Information
- Account information (name, email address, password)
- Profile information and preferences
- Payment information processed through Paystack (we do not store payment details directly)
- Communication data when you contact our support
Social Media Data
- OAuth 2.0 tokens from connected platforms (X, LinkedIn)
- Social media profile information necessary for posting
- Sample posts you provide to train our AI personas
- Your responses to our AI persona setup questions
Usage and Technical Data
- Device information, IP address, and browser type
- Usage patterns, features used, and service interactions
- Cookies and similar tracking technologies
- Error logs and performance data
2. How We Use Your Information
- To provide and maintain our social media automation Service
- To create AI personas that emulate your posting style
- To authenticate and post content to your connected social media accounts
- To process payments and manage subscriptions through Paystack
- To communicate with you about Service updates, security alerts, and support
- To improve our Service functionality and user experience
- To comply with legal obligations and protect our rights
- To prevent fraud and ensure platform security
3. Data Storage and Security
We store your data securely using Supabase, which provides enterprise-grade security measures including encryption at rest and in transit. We implement additional security measures including:
- Encrypted storage of sensitive data
- Regular security audits and updates
- Access controls and authentication mechanisms
- Secure API communications
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Data Retention and Deletion
- Successfully posted content is automatically deleted from our systems after 24 hours
- OAuth tokens and associated user data are deleted when tokens are revoked by you or the connected platforms
- Account data is retained while your account is active and for a reasonable period after deletion for legal and operational purposes
- AI persona data is retained to maintain service functionality but can be deleted upon request
- Payment records may be retained longer as required by law and accounting purposes
5. Sharing Your Information
We may share your information in the following circumstances:
- With connected social media platforms (X, LinkedIn) as necessary to post content on your behalf
- With Paystack for payment processing (they have their own privacy policy)
- With Supabase for data storage and management (covered by their privacy policy)
- With service providers who help us operate and improve our Service, under strict confidentiality agreements
- When required by law, regulation, or valid legal process
- To protect our rights, property, or safety, or that of our users or the public
- In connection with a merger, sale, or transfer of our business (with notice to users)
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Third-Party Services
Our Service integrates with third-party platforms and services. Please review their privacy policies:
- X (Twitter) Privacy Policy
- LinkedIn Privacy Policy
- Paystack Privacy Policy
- Supabase Privacy Policy
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing in certain circumstances
- Withdraw consent: Withdraw consent for data processing where applicable
To exercise these rights, contact us at support@primapostapp.com. You can also:
- Revoke social media platform access through your account settings
- Cancel your subscription through the dashboard (Pricing section)
- Adjust cookie preferences through your browser settings
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our Service. You can control cookie preferences through your browser settings, though some Service functionality may be limited if you disable certain cookies.
9. International Data Transfers
Your information may be processed and stored in countries other than your residence. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable privacy laws.
10. Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through prominent notices on our Service. Your continued use after changes indicates acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: primapostsm@gmail.com
- Website: primapostapp.com
We will respond to your inquiries within a reasonable timeframe.